Privacy Policy

Effective September 1, 2009
Welcome to ("Website"), an interactive online service operated
by PatientPoint, LLC and its subsidiaries ("us", "we", or "our"). Please read the following
to learn more about our Privacy Policy, which includes compliance with California Privacy
Rights (see also

We respect your privacy and are committed to protecting personally identifiable
information you may provide us through our Website. We have adopted this Privacy Policy
("Privacy Policy") to explain what information may be collected on our Website, how we
use this information, and under what circumstances we may disclose the information to
third parties. This Privacy Policy applies only to information we collect through our
Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms of Use posted on our Website, sets forth the
general rules and policies governing your use of our Website. Depending on your
activities when visiting our Website, you may be required to agree to additional terms
and conditions.

We generally keep this Privacy Policy posted on our Website and you should review it
frequently, as it may change from time to time without notice. Any changes will be
effective immediately upon the posting of the revised Privacy Policy. WHEN YOU ACCESS
IMMEDIATELY STOP ACCESSING OUR WEBSITE. If, at any point, we decide to use your
personally identifiable information in a manner materially different than what was stated
at the time it was collected, we will notify you of this change by e-mail to the last e-mail
address provided to us. You will have a choice (by means of an "opt out" opportunity) as
to whether or not we use their information in this different manner. We will use
information in accordance with the Privacy Policy under which your information was
collected if you opt out of the new policy.


Our Website typically collects two kinds of information about you: (a) information that you
provide that personally identifies you; and (b) information that does not personally identify
you that we automatically collect when you visit our Website or that you provide us.

(1) Personally Identifiable Information: Our definition of personally identifiable
information includes any information that may be used to specifically identify or contact
you, such as your name, mail address, phone number, etc. As a general policy, we do
not automatically collect your personally identifiable information when you visit our
Website. In certain circumstances, we may request, allow or otherwise provide you an
opportunity to submit your personally identifiable information in connection with a feature,
program, promotion or some other aspect of our Website. For instance, you may: (a)
provide your name, mail/shipping address, email address, credit card number and
phone number when registering with our Website, using our online store, or in
connection with a contest entry; (b) provide certain demographic information about you
(e.g., age, gender, purchase preference, usage frequency, etc.) when participating in a
survey, poll or joining a club; or (c) post a general comment and/or recommendation on
our Website. Certain information may not be personally identifiable when standing alone
(e.g., your age), but may become so when combined with other information (e.g., your
age and name). Whether or not you provide this information is your choice; however, in
many instances this type of information is required to participate in the particular activity,
realize a benefit we may offer, or gain access to certain content on our Website.

(2) Non-Personal Information: Our definition of non-personal information is any
information that does not personally identify you. Non-personal information can include
certain personally identifiable information that has been de-identified; that is, information
that has been rendered anonymous. We obtain non-personal information about you from
information that you provide us, either separately or together with your personally
identifiable information. We also automatically collect certain non-personal information
from you when you access our Website. This information can include, among other
things, IP addresses, the type of browser you are using (e.g., Internet Explorer, Firefox,
Safari, etc.), the third party website from which your visit originated, the operating system
you are using (e.g., Vista, Windows XP, Mac OS, etc.), the domain name of your Internet
service provider (e.g., America Online, NetZero, etc.), the search terms you use on our
Website, the specific web pages you visit, and the duration of your visits.


(1) Personally Identifiable Information: The personally identifiable information you
submit to us is generally used to carry out your requests, respond to your inquiries, better
serve you, or in other ways naturally associated with the circumstances in which you
provided the information. We may also use this information to later contact you for a
variety of reasons, such as customer service, providing you promotional information for
our products or those of our parent company, subsidiaries or other affiliated companies
(""affiliated companies""), or to communicate with you about content or other information
you have posted or shared with us via our Website. You may opt-out from receiving future
promotional information from us or our affiliated companies, or direct that we not share
your information with any affiliated companies, as set forth below.

In certain instances we may also share your personally identifiable information with our
third party vendors performing functions on our behalf (or on behalf of our affiliated
companies) &emdash; e.g., vendors that process credit card orders, administer our
promotions, provide us marketing or promotional assistance, analyze our data, assist us
with customer service, etc. Our vendors agree to use this information, and we share
information with them, only to carry out our requests. However, please note that contact
information that we collect from health care practices as part of enrollment in, or support
and service for, PatientPoint programs will NOT be shared with any third party without
written consent of the practice. Except as provided in this Privacy Policy, our Terms of
Use, or as set forth when you submit the information, your personally identifiable
information will not be shared or sold to any third parties without your prior approval.

(2) Non-Personal Information: We use non-personal information in a variety of ways,
including to help analyze site traffic, understand customer needs and trends, carry out
targeted promotional activities, and to improve our services. We may use your non-
personal information by itself or aggregate it with information we have obtained from
others. We may share your non-personal information with our affiliated companies and
third parties to achieve these objectives and others, but remember that aggregate
information is anonymous information that does not personally identify you.


(1) IP Addresses: An IP address is a number that is automatically assigned to your
computer whenever you are surfing the Internet. Web servers (computers that "serve up"
web pages) automatically identify your computer by its IP address. When visitors request
pages from our Website, our servers typically log their IP addresses. We collect IP
addresses for purposes of system administration, to report non-personal aggregate
information to others, and to track the use of our Website. IP addresses are considered
non-personal information and may also be shared as provided above. It is not our
practice to link IP addresses to anything personally identifiable; that is, the visitor's
session will be logged, but the visitor remains anonymous to us. However, we reserve
the right to use IP addresses to identify a visitor when we feel it is necessary to enforce
compliance with our Website rules or to: (a) fulfill a government request; (b) conform with
the requirements of the law or legal process; (c) protect or defend our legal rights or
property, our Website, or other users; or (d) in an emergency to protect the health and
safety of our Website's users or the general public.

(2) Cookies, etc.: "Cookies" are small text files from a website that are stored on your
hard drive. These text files make using our Website more convenient by, among other
things, saving your passwords and preferences for you. Cookies themselves do not
typically contain any personally identifiable information. We may analyze the information
derived from these cookies and other technological tools we employ (such as clear
gifs/web beacons) and match this information with data provided by you or another party.
We may provide our analysis and certain non-personal information to third parties (who
may in turn use this information to provide advertisements tailored to your interests), but
this will not involve disclosing any of your personally identifiable information. Please note
that advertisers that serve advertisements on our Website and third-party content
providers that serve content on our Website may also use their own cookies and other
technological tools which are subject to the advertiser's privacy policies, not this Privacy Policy.

If you are concerned about the storage and use of cookies, you may be able to direct your
internet browser to notify you and seek approval whenever a cookie is being sent to your
hard drive. You may also delete a cookie manually from your hard drive through your
internet browser or other programs. Please note, however, that some parts of our
Website will not function properly or be available to you if you refuse to accept a cookie or
choose to disable the acceptance of cookies.

(3) Email Communications: If you send us an email with questions or comments, we
may use your personally identifiable information to respond to your questions or
comments, and we may save your questions or comments for future reference. For
security reasons, we do not recommend that you send non-public personal information,
such as passwords, social security numbers, or bank account information, to us by
email. However, aside from our reply to such an email, it is not our standard practice to
send you email unless you request a particular service or sign up for a feature that
involves email communications, it relates to purchases you have made with us (e.g.,
product updates, customer support, etc.), we are sending you information about our
other products and services, or you consented to being contacted by email for a
particular purpose. In certain instances, we may provide you with the option to set your
preferences for receiving email communications from us; that is, agree to some
communications but not others. You may "opt out" of receiving future commercial email
communications from us by clicking the "unsubscribe" link included at the bottom of
most emails we send, or as provided below; provided, however, we reserve the right to
send you transactional emails such as customer service communications.

(4) Transfer of Assets: As we continue to develop our business, we may sell or
purchase assets. If another entity acquires us or all (or substantially all) of our assets,
the personally identifiable information and non-personal information we have about you
will be transferred to and used by this acquiring entity, though we will take reasonable
steps to ensure that your preferences are followed. Also, if any bankruptcy or
reorganization proceeding is brought by or against us, all such information may be
considered an asset of ours and as such may be sold or transferred to third parties.

(5) Other: Notwithstanding anything herein to the contrary, we reserve the right to
disclose any personally identifiable or non-personal information about you if we are
required to do so by law, with respect to copyright and other intellectual property
infringement claims, or if we believe that such action is necessary to: (a) fulfill a
government request; (b) conform with the requirements of the law or legal process; (c)
protect or defend our legal rights or property, our Website, or other users; or (d) in an
emergency to protect the health and safety of our Website's users or the general public.

(6) Your California Privacy Rights: Residents of the State of California, under certain
provisions of the California Civil Code, have the right to request from companies
conducting business in California a list of all third parties to which the company has
disclosed certain personally identifiable information as defined under California law
during the preceding year for third party direct marketing purposes. You are limited to one
request per calendar year. In your request, please attest to the fact that you are a
California resident and provide a current California address for our response. You may
request the information in writing at:


We may offer chat rooms, blogs, message boards, bulletin boards, or similar public
forums where you and other users of our Website can communicate. The protections
described in this Privacy Policy do not apply when you provide information (including
personal information) in connection with your use of these public forums. We may use
personally identifiable and non-personal information about you to identify you with a
posting in a public forum. Any information you share in a public forum is public
information and may be seen or collected by anyone, including third parties that do not
adhere to our Privacy Policy. We are not responsible for events arising from the
distribution of any information you choose to publicly post or share through our Website.


The features, programs, promotions and other aspects of our Website requiring
the submission of personally identifiable information are not intended for children. We do not
knowingly collect personally identifiable information from children under the age of 13. If
you are a parent or guardian of a child under the age of 13 and believe he or she has
disclosed personally identifiable information to us please contact us at A parent or guardian of a child under the age of 13 may
review and request deletion of such child's personally identifiable information as well as
prohibit the use thereof.


We have implemented security measures we consider reasonable and appropriate to
protect against the loss, misuse and alteration of the information under our control.
Please be advised, however, that while we strive to protect your personally identifiable
information and privacy, we cannot guarantee or warrant the security of any information
you disclose or transmit to us online and are not responsible for the theft, destruction, or
inadvertent disclosure of your personally identifiable information. In the unfortunate event
that your "personally identifiable information" (as the term or similar terms are defined by
any applicable law requiring notice upon a security breach) is compromised, we may
notify you by e-mail (at our sole and absolute discretion) to the last e-mail address you
have provided us in the most expedient time reasonable under the circumstances;
provided, however, delays in notification may occur while we take necessary measures
to determine the scope of the breach and restore reasonable integrity to the system as
well as for the legitimate needs of law enforcement if notification would impede a
criminal investigation. From time to time we evaluate new technology for protecting
information, and when appropriate, we upgrade our information security systems.


Our Website may link to or contain links to other third party websites that we do not
control or maintain, such as in connection with purchasing products referenced on our
Website and banner advertisements. We are not responsible for the privacy practices
employed by any third party website. We encourage you to note when you leave our
Website and to read the privacy statements of all third party websites before submitting
any personally identifiable information.


You may contact us as at if: (a) you have questions or
comments about our Privacy Policy; (b) wish to make corrections to any personally
identifiable information you have provided; (c) want to opt-out from receiving future
commercial correspondence, including emails, from us or our affiliated companies; or
(d) wish to withdraw your consent to sharing your personally identifiable information with others.

We will respond to your request and, if applicable and appropriate, make the requested
change in our active databases as soon as reasonably practicable. Please note that we
may not be able to fulfill certain requests while allowing you access to certain benefits
and features of our Website.


This Privacy Policy as posted on this Website is the sole statement of our privacy policy
with respect to this Website, and no summary, modification, restatement or other version
thereof, or other privacy statement or policy, in any form, is valid unless we post a new or
revised policy to the Website.

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